Usage & Care Directions:

• Keep Dry for prolonged life.
• Dampen hands before gently rubbing the bunch for use.
• Patch test is highly recommended

100% Satisfaction Guarantee

At LYÖRRÄ, we want you to shop with confidence.

If your purchase isn't right for you, you're welcome to return it for any reason within 14 days of delivery, provided it meets the return conditions below.

We take pride in crafting every product with care, and we're committed to making your shopping experience simple, transparent, and worry-free.

Return Eligibility

To qualify for a refund, your return must meet all of the following conditions:

• Product is returned to us within 14 days of the delivery date.
• Product is unused and has not been tested or applied.
• Product is returned in the same condition in which it was received.
• Original packaging and box are fully sealed.
• All original labels, shrink wrap, tamper seals, and packaging remain attached and have not been removed or altered.
• Product is free from damage, stains, odors, contamination, or excessive handling.
• Product is returned with all accessories, inserts, promotional materials, and included items.
  

That's all we ask. .

Clear Soap --Ingredients: Glycerin, Aqua (Water), Sodium Stearate, Propylene Glycol, Sorbitol, Sodium Laurate, Sodium Laureth Sulfate, Sodium Chloride, Sodium Lauryl Sulfate, Citric Acid, Sodium Citrate, Tetrasodium Iminodisuccinate, Tetrasodium Etidronate, Fragrance (Parfum), Food Grade Colors

Goat Milk Soap Ingredients:
Glycerin, Aqua (Water), Sodium Stearate, Sorbitol, Sodium Laurate, Propylene Glycol, Sodium Laureth Sulfate, Goat Milk, Sodium Chloride, Sodium Lauryl Sulfate, Citric Acid, Titanium Dioxide (CI 77891),Sodium Citrate, Tetrasodium Iminodisuccinate,Tetrasodium Etidronate, Essential oils & Phthalate free Fragrance OilColorants : Food Grade Colors

------------------------------------
Soap Color -----Essential Oil (2%)
-----------------------------------
Orange ---Sweet Orange
Sea Blue ---Orchid
Lavender ----Lavender
Pink ---- Strawberry
Rose Scent --- Rose
yellow Green – Jasmine
Green – Green Apple
Mixed Color - Cherry
Yellow --- Lemon
Black ---- Grapes
Yellow ---Lemon

Return Shipping

Unless the item arrives damaged, defective, or we made an error with your order:

• Return shipping costs are the responsibility of the customer.
• Original shipping charges are non-refundable unless required by law.
• We recommend using a trackable shipping service, as we cannot issue refunds for returns lost during transit.
  

Non-Returnable Items

For health, hygiene, and safety reasons, we cannot accept returns of products that:

• Have been opened or unsealed.
• Have been used, tested, or partially consumed.
• Have had labels or tamper seals removed.
• Are damaged due to misuse, improper storage, or customer handling.
• Are returned without their original packaging.
  

Refunds

Once your return is received and inspected, we'll notify you of the outcome.

If approved:

• Refunds will be issued to your original payment method.
• Please allow 5–10 business days for your financial institution to process the refund after it has been issued.
  

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of the product
• Photos of the shipping box and packaging
• A brief description of the issue
  

If the issue is confirmed to be our error, we'll provide an appropriate resolution, which may include a replacement or refund.

Contact Us

For all return requests or questions, please contact us before sending your return.

Email: support@lyorrahome.com Website: www.lyorrahome.com/policies/shipping-policy